I like the way they move

We all know that fabulous feeling when your parcel arrives at your end destination. But have you ever wondered how your parcels get there? Where do they come from, where do they go (it’s giving cotton-eyed Joe)? 

In this blog, we’ll talk about our logistics and how your parcels make their way through our network.  

Big news - as of October '24, what was formerly Menzies Distribution is now fully part of the InPost family, meaning we take care of your parcels from start to finish. Just drop off your parcel at a locker or shop, and we’ll do the rest - whisking it off to one of our sorting hubs (AKA distribution centres), then to a local depot, and finally – ding ding – to the locker or shop where it meets its new owner.

InPost Home Delivery – delivered by Yodel

We also deliver to home addresses by working with our partner Yodel. Your parcels are picked up from the InPost Locker or Shop by our couriers, taken to sorting hubs and local depots and then delivered to home addresses by Yodel. 

What is a depot? (pronounced deh pow). 

Great question! A depot is basically a giant warehouse where your parcels are gathered, sorted, and sent on their merry way. Your package will typically pass through two depots – one when it’s collected and another closer to its delivery destination. Between depots, your parcel will also land at a sorting hub which will make sure your parcel arrives at the correct location. Think of depots and hubs as the pit stops your parcel takes on its journey. 

What’s a courier? 

Couriers are the stars of the delivery process. They are responsible for transporting your parcels from retailers or lockers/shops, sorting hubs, and depots. Throughout your parcel’s journey, multiple couriers will likely be involved. Every one of our lockers and shops gets a daily visit from a courier, usually bright and early in the morning. Our busiest lockers might even get multiple trips a day. 

A quick note on labels 

What about labels? Labels are basically your parcel’s ID badge. When a courier picks up your label-less parcel, they add on a label so it can be scanned and tracked throughout its journey. Here’s the lowdown on what you need to know: 

• For labels bought in our app: No need to print a label - you just need the QR code
• For InPost Returns: No need for a label. All you need is a QR code, and you’re good to go 
• Vinted locker/shop delivery: No need for a printed label (you will get the option to print if you prefer). All you need is a QR code, and you’re good to go.
• Vinted home delivery: If your parcel’s heading to a home address, you’ll need to print a label. You might even spot a Yodel logo on it – that’s because they’re the ones delivering your package to doors. 

Wrapping it up 

Whether you’re sending, returning, or receiving parcels, InPost and our logistics have you covered. And with our super simple label-less returns and QR code pick-ups, we’re making sending and receiving packages easier than ever.