Our pricing is based on parcel size, not weight! That means no need to stress about the scales. Just pick your parcel size and you're good to go.

Sending to an InPost Locker or Shop:

• Small – £1.99
• Medium – £2.59
• Large – £3.99

Sending to a home address:

• Small – £2.89
• Medium – £3.99
• Large – £5.99

If the compartment size you selected is too big or too small, don’t worry - there’s no need to force your parcel to fit. Close the compartment door without placing your parcel inside and tap 'My parcel doesn't fit' on the locker screen. You'll need to cancel it through the app and purchase a new one with the correct size also through the app. We'll refund your cancelled and unused labels.

To send your parcel, simply create a digital label in the InPost app (this is a QR code).

Head to the "Send" tab, choose the parcel size you need and fill out the details of where it needs to go. Double-check that your parcel fits the size of the compartment you’re selecting, as you won’t be able to change it from the locker.

You can send your parcel to any InPost Locker or Shop, or to a home address.

Once you've bought your digital label, you have 30 days to drop off your parcel. You can use any of our lockers or shops with space - you can check the map section in the app for availability.

If you don't drop off your parcel before the 30 days are up we'll cancel the label and you'll receive a refund.

When you buy your digital label in the app, we’ll ask for the recipient’s phone number and email address. This way, we can keep them updated on their parcel’s journey and share their collection details.

First time using a parcel locker? No problem, check out this page which will talk you through our all our services and go through the ins and outs of parcel lockers.