To print or not to print?

This depends on which delivery option your buyer chooses.  

You can generate a digital label (you do not need to print this) or a printable label (you will need to print this). 

24/7 InPost Locker | Shop Pick-up 

For parcels going to an InPost Locker or Shop, you can choose a printable label to attach at home or a digital label (QR code) to scan at the locker - no need to print anything with the digital option.

InPost Home Delivery 

For parcels being delivered to someone’s house, you’ve got one option – print a label at home and attach it to the parcel. We can’t create digital labels for home deliveries just yet. 

Don't have a printer? You can turn off postage options in the Vinted app. Go to Profile > Settings > Postage and switch off “InPost Home Delivery”.  

What's next?

Item sold, code sorted. Hoorrah.

Pack it up, pack it in

Once your parcel is packaged up safely, you can use any of our lockers or shops with available space

Get compartment confidence - check the app for locker space

Find your InPost Point

Some of our lockers are super popular, so we strongly recommend checking for space before you head out

Dropping off at an InPost Locker

We've got lots & lots of lockers up and down the country, you can drop off at any of them that work for you

Returns email on blue background

Scan

Scan the QR code or barcode at the locker under the screen

Tap the screen to choose your compartment size

Tap

Select the size of the compartment you need

InPost delivery to lockers or shops

Pop

The door will open for you to place your parcel inside

Compartment door closed

Shut

Shut the door and press "I'm finished" on the screen

Dropping off at an InPost Shop

Prefer to use a shop? No problem, use your local InPost Shop.

Show

Show the staff member your code

Scan

They will scan the code for you

Drop

Hand over your parcel and that's it, job done

Track to the future

Keep up with your parcel every step of the way

Don't miss a thing

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By giving us your email address, you are agreeing to hear about InPost promotions, offers and other services we think will interest you

Got questions? We've got answers

See all FAQs

Firstly, check which option your buyer has chosen:

24/7 InPost Locker | Shop Pick-up

For parcels heading to an InPost locker or shop, you’ve got two options. You can select a printable label (which you’ll need to print at home and attach to the parcel) or a digital label (which is a QR code that you scan at the locker – then all you need to do is pop the parcel inside and leave the label to us).

InPost Home Delivery

For parcels being delivered to someone’s house, you’ve got one option – print a label at home and attach it to the parcel. We can’t create digital labels for home deliveries just yet. 

Don't have a printer? You can turn off postage options in the Vinted app. Go to profile > settings > postage and switch off “InPost Home Delivery”. 

If you use our InPost app, your pick-up information will be available there. Go to ‘Parcel Tracking’ and tab the ‘Pick up’ tab to see your parcel deets. You will also receive an email with your collection code so make sure you check your spam or junk mail if you don’t see anything from us.

If you don’t use our app, you will receive an email and a text from us with your collection code. We send the SMS to the phone number you gave to the retailer or marketplace, so it’s always a good idea to check your account details are up to date. If you haven’t received an email, make sure you check your spam or junk mail folders.

If you still need a hand, get in touch with our Customer Care team – they’re a friendly bunch.

Once your parcel has been delivered to your locker, we’ll send you a notification in our app. We will also send you your collection code and instructions via email and text.  

You can pick up your parcel by scanning your QR code or popping in your phone number (remember to leave off the first 0) and collection code. Simple. 

You’ll have three days to pick up your parcel once it’s delivered. We’ll send you a reminder when there are 24 hours left – and send it back to the seller if it’s not collected in time.

We’ll send you a notification in our app. We will also send you an email and text with collection instructions when your parcel arrives in store. To pick it up you can show your QR code or give them the tracking number and collection code.  

You’ll have three days to pick up your parcel once it’s delivered. We’ll send you a reminder when there’s 1 day left – and send it back to the seller if it’s not collected in time. 

Yes - it's possible to drop off your Send or Return parcels at InPost Shops, check here to find one near you.

All you need to do is edit your postage settings on the Vinted app. Visit Profile > Settings > Postage and switch on "InPost Home Delivery" and "24/7 InPost Locker | Shop Pick Up" – easy peasy.